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Services Case Studies

Page 7 of 70

Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
LDS0041IRC Leadership Transition at SAP: Testing Time for Leo Apotheker
LDS0038IRC Grooming Future Leaders: The Infosys Way
LDS0037IRC Effective Wisdom and Leadership Development: A Case of BBC
LDS0031 Coach Carter: The Change Agent
ITF0035IRC China's WTO Accession: No big bang for Foreign Banks
IPD0136IRC Web Browser Chrome - Google's Challenge to Microsoft?
IPD0135IRC VOIP, SKYPE AND THE DISRUPTIVE TELECOM REVOLUTION
IPD0132IRC SUSTAINABILITY INITIATIVE AT ROCHE: TARGETING TOMORROWS
IPD0130IRC Retail Merchandiser Fabindia: Crafting Community Ownership for Inclusive Growth?
IPD0128IRC Pixar - A Creative Powerhouse!
IPD0127IRC OOH Advertising in India: Sustaining Growth Through Innovation
IPD0126IRC Nokia 'Comes With Music' Service: The Future Trend in Digital Music Landscape?
IPD0125IRC MySQL In Sun's Orbit
IPD0122IRC Marico's Kaya Skin Clinics – Product Service Balancing Act
IPD0119IRC KFC's Non-Trans-Fat Menu: Offering a Healthier Alternative?
IPD0118IRC KFC's New Grilled Option: Contemporising Its Legacy
IPD0116IRC Google's Android – A Threat to Mobile Giants?
IPD0115IRC Google's Ad Planner: An Effective Tool for Media Planners?
IPD0114IRC Glivec: The Innovation that Failed
IPD0111IRC Deutsche Bank: Going Retail in China

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    Executive Inerviews

  • Richard B ChaseRichard B Chase

    Richard B Chase is considered the founder of the field of Service Operations Management
    Speaks on Building Trust
  • Shantanu DuttaShantanu Dutta

    Shantanu Dutta is currently the Vice Dean for Graduate Programs at Marshall School of Business USC.
    Speaks on Building Trust
  • View All Executive Interviews»

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