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Services Case Studies

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Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
GBE0080IRC Banking Reforms in China: Progress and Constraints
GBE0079IRC AIG, A Meltdown Victim: Is Federal Bailout the Solution?
FAC0052IRC Valuation of CPIC's IPO: Enterprise Value Vs Embedded Value
FAC0050IRC Southwest Airlines: Profitability through Fuel Hedging?
ENT0026 BurgerMan's Low-Cost Franchisee Model: Kiosks Lead the Way
ENT0025 Azaad Bazaar, India's First LGBT Online Store: When Will Its Bazaar Have 'Azaad'?
ECC0054IRC US Hedge Funds: Destabilising the Global Economy?
ECC0053IRC US Financial Crisis: Impact on Emerging Markets
ECC0051IRC Sub-Prime Crisis: Will Chinese Dragon be impinged similar to US economy?
ECC0048IRC Is Leadership Responsible for 2008 Financial Services Meltdown?
ECC0046IRC Impact of Global Economic Downturn on Airport Retailing
ECC0045IRC Exotic Financial Derivatives: The Root Cause of US Financial Disaster
ECC0043IRC Bear Stearns Collapse: Lessons from the Sub-Prime Crisis
DIS0031IRC Lively' – Google's Virtual Reality Venture
DIS0029 Moser Baer’s Pricing Strategies: Competence-based and Value-driven?
CSR0070IRC Pfizer's 'Trovan' Experiment in Nigeria: CSR under Trial?
CSR0065IRC Eli Lilly's Pre-clinical Research Practices: A Controversial Issue?
CSB0032IRC Tesco's Online Sales Strategy
CSB0031 Indian Consumers: Shopaholics by Chance, Dealaholics by Choice? (B): Impulsive vs Compulsive Buying Motives
CSB0030 Indian Consumers: Shopaholics By Chance, Dealaholics By Choice? (A): An Exercise

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  • Richard B ChaseRichard B Chase

    Richard B Chase is considered the founder of the field of Service Operations Management
    Speaks on Building Trust
  • Shantanu DuttaShantanu Dutta

    Shantanu Dutta is currently the Vice Dean for Graduate Programs at Marshall School of Business USC.
    Speaks on Building Trust
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