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Services Case Studies

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Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
MAA0196IRC Kingfisher's Acquisition of Air Deccan: Altering India's LCC Scenario?
MAA0195IRC JP Morgan Chase acquires Washington Mutual: Is it a Smart Buy?
MAA0193IRC India's Times Group's Acquisition of Virgin Radio - A Re-Branding Exercise?
MAA0192IRC India's Sun Pharma and Israeli's Taro: Failed Merger
MAA0191IRC India's Jubilant Organosys Acquiring Draxis: An Easy Access to North American Radio Pharmaceutical Market?
MAA0189IRC Idea Cellular's Acquisition of Spice: Consolidation Trend in the Indian Telecom Industry
MAA0185IRC HDFC's Acquisition of Centurion Bank: Aiming for No.1 among India’s Private Sector Banks?
MAA0184IRC HCL's Acquisition of Axon: A Right Decision in the Gloomy IT Scenario?
MAA0182IRC Delta–Northwest Airlines: A Strategic Merger
MAA0179IRC Consolidation in the Banking Industry: The Case of ABN AMRO and Barclays
MAA0178IRC Consolidation in Indian Banking Industry: A Case on State Bank of India
MAA0177IRC Citigroup's Acquisition of China's Guangdong Development Bank:Pros and Cons of Consortium based Acquisition
MAA0176IRC China Development Bank joins Barclays bid for ABN AMRO:Can It Beat the RBS Consortium?
MAA0174IRC Blockbuster's Bid for Circuit City: A 'Game-changing' Opportunity?
MAA0173IRC Bank of America's Acquisition of Merrill Lynch: A Challenge to Rival Citigroup
MAA0172IRC AOL's Acquisition of Bebo: Can it regain its Lost Glory?
MAA0170IRC Aditya Birla Acquisition of ASCIL: A Shortcut Entry into Retail Broking?
MAA0168IRC 3G War: Consolidation in Chinese Telecom Sector
LDS0045IRC Wendy's: Can New Owner Triarc give it a Successful Makeover?
LDS0044IRC Sears – Can Edward Lampert Save It?

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  • Richard B ChaseRichard B Chase

    Richard B Chase is considered the founder of the field of Service Operations Management
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  • Shantanu DuttaShantanu Dutta

    Shantanu Dutta is currently the Vice Dean for Graduate Programs at Marshall School of Business USC.
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