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Services Case Studies

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Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
FAC0037P AIG: The accounting scandal unfurls
FAC0027 Indiabulls: The Indian Retail Brokerage Firm's Growth Strategies
FAC0026 Warburg Pincus in India: Can Indian Capital Markets Continue to Entice?
FAC0025 MBIA, the Largest Municipal Bond Insurer in the US: Credibility at Stake?
FAC0024 Kroll Inc.: From Private Eye to Risk Management Specialist
FAC0023 Hedge Funds: A Risky Trade-Off?
ENT0018B Nike's Knight in Shining Armour
ENT0017B Martha Stewart: The Rise of the Phoenix?
ENT0015 SNOCAP: Can Shawn Fanning's New Venture Replicate Napster's Success?
ENT0013 Philip F. Anschutz: Entrepreneur with a 'Contrarian Strategy'
DIS0009 Novo Nordisk: The Danish Pharmaceutical Company's Diversification Strategies
CSR0031P Corporate Social Responsibility : The Ikea way
CSR0019A Merck-The Promotion and Recall of Vioxx
CSR0016 Pharma Majors in Developing Countries: An Extended Corporate Social Responsibility
CSR0011 PwC’s Ulysses Programme: Preparing Future Leaders through CSR
CSB0004 Obesity Concerns: Burger King’s Product Revamp
COT0002 Morningstar Inc.: The US Fund Rating Leader’s Credibility at Stake?
COS0076K Novartis: Consolidation in Generics
COS0064 Reforms at Bombay Stock Exchange, Asia's Oldest Stock Exchange - The Competitive Strategies
COS0042B Infosys Foundation - In For a Systematic Service



    Executive Inerviews

  • Richard B ChaseRichard B Chase

    Richard B Chase is considered the founder of the field of Service Operations Management
    Speaks on Building Trust
  • Shantanu DuttaShantanu Dutta

    Shantanu Dutta is currently the Vice Dean for Graduate Programs at Marshall School of Business USC.
    Speaks on Building Trust
  • View All Executive Interviews»


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