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Services Case Studies

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Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
GRS0043 Cendant: The US Travel Conglomerate’s Growth Strategies
GOV0037 Fannie Mae: The US Mortgage Giant’s Accounting Controversies?
GOV0027C AIG: The Problem of Disclosuress
GOV0024B Corporate Governance at Knight Transportation Inc.
GOV0021 Running a Board: The Reuters' Way
GOV0019 Corporate Governance Problems at Seibu, Japan's Major Private Railway: Board to be Blamed?
GOV0015 Hollinger International and Conrad Black: The Corporate Governance Conundrum
GOV0013 Chuck Prince’s Biggest Challenge - Saving Citi’s Reputation
GGL0023 Google's Trouble in France: English vs French
GGL0022 Tesco: The British Supermarket Chain's Global Expansion Strategies and Challenges
GGL0019 Indian Institutes of Management (IIMs): Going Global
GGL0018 Metro AG: The German Retailer's Internationalisation Strategies through 'Cash & Carry' Model
GBE0069 China Aviation Oil's Collapse: Singapore Inc.'s Challenges
GBE0057K Russian Pharmaceutical Market: The Export Destination
GBE0042 Restructuring Dilemma of USA’s Medicaid: Politics or Economics?
GBE0041 Indian BPOs: The Reverse Migration
GBE0036 Azerbaijan's Dependence On The Energy Sector: Prospects And Perils
FMB0003 McGraw-Hill under McGraw III
FMB0002 Walgreen Co.: The US Drugstore Chain's Survival Strategies Against the Drug Wars
FCP0011B Rating the Credit Rating Agencies



    Executive Inerviews

  • Richard B ChaseRichard B Chase

    Richard B Chase is considered the founder of the field of Service Operations Management
    Speaks on Building Trust
  • Shantanu DuttaShantanu Dutta

    Shantanu Dutta is currently the Vice Dean for Graduate Programs at Marshall School of Business USC.
    Speaks on Building Trust
  • View All Executive Interviews»


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