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Services Case Studies

Page 40 of 70

Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
COM0122 Nancy Tellem's Competitive Strategies for CBS Paramount Television Network Entertainment Group: The Future Challenges
COM0118 PVR Cinemas: Competitive Strategies of the Indian Cineplex Pioneer
COM0115 FedEx in China: The Competitive Strategies
COM0114 Yahoo!: Challenges in its Online Entertainment Ventures
COM0112 IKEA in China: Competing Through Low Cost Strategies
COM0110 Amgen, the World’s Biggest Biotechnology Group: The Competitive Strategies
COM0108 Merrill Lynch: Reviving its Asian Business
COM0106 Goldman Sachs in Japan
COM0104 Baidu.com: China's Google?
COM0060 Microsoft vs Google: The Clash of Unequals
CCA0054B Mayo Clinic’s SPARC Igniting Innovation in Healthcare Delivery
CCA0044B Battle of the Titans: Lowe’s vs Home Depot
CCA0038P Yahoo Eyeing the Next Big Thing on Internet
CCA0035P Aging Microsoft
CCA0032A BPO: Will India Sustain its Advantage?
CCA0030A Yahoo and Google: Fight for Dominance
CCA0029A Asia: The Destination For Medical Tourism
CCA0025 A Successful Cross-border Partnership in Pharmaceutical Industry: The Case of Roche-Chugai in Japan
CCA0024 The Container Store's Customer Service: Recruitment and Training as Competitive Advantage
CCA0022 BSkyB: James Murdoch's 'Differentiating' Growth Strategies

    Executive Inerviews

  • Richard B ChaseRichard B Chase

    Richard B Chase is considered the founder of the field of Service Operations Management
    Speaks on Building Trust
  • Shantanu DuttaShantanu Dutta

    Shantanu Dutta is currently the Vice Dean for Graduate Programs at Marshall School of Business USC.
    Speaks on Building Trust
  • View All Executive Interviews»

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