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HRM / OB Case Study

Case Title:

Work Life Balance Initiatives at Infosys: Stress Buster for Employees?

Publication Year : 2010

Authors: S Mandal, I Chakraborty and A Syed

Industry: Information Technology and IT Enabled Services


Case Code: HRM0081IRC

Teaching Note: Not Available

Structured Assignment:  Not Available

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Stress is a rising concern among employees, especially those belonging to the IT sector. It not only affects employees' health and productivity but also hampers the financial health of the company. The IT and health ministers became concerned about the effect of stress in the IT sector in India - which was detrimental to employee health and likely to wipe off a large amount of national income in India. Stress had hampered the professional and personal life of the employees which necessitated the need for a work life balance in the organisation. Infosys Technologies had initiated various programmes for the work life balance of their employees. The systematic approach toward work life balance would help employees to attain individual as well as organisational goals.

Pedagogical Objectives:

  • To understand the impact of stress on employee health and productivity.
  • To stress management.
  • To gain an insight into the importance of work life balance in the organisation.
  • To understand the initiatives of Infosys on work life balance and their impact.

Keywords :  Infosys Technologies Limited, IT industry, Work life balance, IT work dimension, Stress management, Concept of fun at work, Stress vs employee productivity, Health assessment and lifestyle enrichment, Business proposition, World Health Organisation (WHO), Mental health, Software exporter, 24x7 helpline, Time management, Product engineering

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