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Operations and Project Management Case Study

Case Title:

Pillar Stone Construction Ltd: Project Evaluation and Reporting

Publication Year : April 2010

Authors: M. Sowjanya and Dr. Srinivas

Industry: Not Applicable


Case Code: OPM0033

Teaching Note: Available

Structured Assignment: Not Available

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Every organisation undertakes different types of projects. In project environments, work must be recorded, evaluated and assessed so that project performance and other related tasks like schedules and expenditures are achieved as per the plan. The project manager is responsible to ensure the successful completion of the assigned project, with no deviations in deliverables and the project’s formal closure on a specified date. The primary purpose of project evaluation is to determine and assess the project’s relative profitability, operational working and technical performance. The core objectives also include optimal utilisation of scarce resources, monitoring the end results, reporting and termination.

Usually in projects, focus is towards project outcomes rather than constant evaluation and assessment of a project, resulting in loose ends. Pillar Stone Construction Ltd., a construction company faced a similar challenging situation. Inattention towards project evaluation and assessment resulted in the company deviating from project goals and compensating heavily. This case study identifies the significance of project evaluation, regular reporting and formal closing of a project. It gives an understanding of how project evaluation improves decision-making, knowledge enhancement and accountability to the organisation.

Pedagogical Objectives:

  • To understand the importance of project evaluation, reporting and termination of a project
  • To examine the project evaluation and reporting style in Pillar Stone Construction Ltd.

Keywords : Project Evaluation, Project Reporting, Project Termination, Project Monitoring, Formulative Evaluation, Summary Evaluation, Report, Review Meetings, Project Manager, Interim and Final Evaluation


  • Pillar Stone Construction Ltd.: Project Evaluation
  • Ineffective Evaluation: Unsuccessful Project

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