Business Case Studies, Operations and Project Management Case Study, BAA, Novel Project Management

print page
Tell A Friend

Case Categories

Operations and Project Management Case Study

Case Title:

BAA's T5: Novel Project Management

Publication Year : 2004

Authors: Guru Dutta, G Srikanth

Industry: Transportation


Case Code: OPM0005

Teaching Note: Not Available

Structured Assignment: Not Available

Buy This Case Study

BAA Plc., the world's largest commercial operator of airports, resumed its construction of Heathrow's fifth terminal (T5). T5 was not just a terminal building but a transport interchange involving the boring of tunnels, construction of roads, car parking, retail facilities, waste management and airfield facilities. Ever since the idea of the project was proposed, there were different opinions expressed by various people. The plans of T5 were subject to UK's longest ever governmental inquiry lasting for three years and 10 month and costing 80 million pounds. The risks attached to this mega project compelled BAA to tackle them in novel ways.

Pedagogical Objectives:

  • To discuss the novel project management techniques adopted by BAA in managing the T5 project.

Keywords : BAAs novel project management; Heathrow Airport's Terminal 5; Tony Douglas; British construction industry; Transportation and logistics; Just-in-time logistics; Architectural design; Linear programming; Operating Strategies Case Study; Operational management; Friends of the Earth; Twin rivers project


  • Introduction
  • T5: The Odyssey
  • T5 – The New Generation Construction Project
  • The Challenges Ahead

Recently Bought Case Studies

    Recently Bought Case Studies

    Executive Interviews

  • David ConklinDavid Conklin

    David Conklin, is a professor at the Richard Ivey School of Business
    Speaks on Government and Business
  • Lord Meghnad DesaiLord Meghnad Desai

    Lord Meghnad Desai, is an Indian-born British economist and Labor politician
    Speaks on Government and Business
  • Vijay GovindarajanVijay Govindarajan

    Vijay Govindarajan, is widely regarded as one of the world’s leading experts on strategy and innovation
    Speaks on Reverse Innovation
  • View All Executive Interviews»

Contact us: IBS Case Development Centre (IBSCDC), IFHE Campus, Donthanapally, Sankarapally Road, Hyderabad-501203, Telangana, INDIA.
Mob: +91- 9640901313,

©2020-2025 IBS Case Development Centre. All rights reserved. | Careers | Privacy Policy | Terms of Use | Disclosure | Site Map xml sitemap