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Case Title:

Job Satisfaction and Employee Performance in ‘The Best Companies to Work for’ in India

Publication Month and Year :  June 2009

Authors:  Vandana Jayakumar & Vara Vasanthi

Industry:  Not Applicable

Region: India

Case Code:  OB0027

Teaching Note:  Available

Structured Assignment:  Available


OR

Abstract:
This case study deals with the concept of job satisfaction with a potential to debate on the relationship between job satisfaction and employee performance. To initiate a debate on this issue, the case study uses the list of ‘the best companies to work for’, announced by Business Today annually. Using the list for a period spanning from 2001 to 2008, the case study enables an interesting debate on industry diversity amongst the companies included in the list. Also, the case seeks reasons for Indian companies growing in the list. By focusing on how the ‘best companies to work for’ provide the best to the employees, the case study highlights the following dilemmas – Is job satisfaction directly proportional to employee performance? Does one lead to the occurrence of other or are they independent of each other’s presence?

Pedagogical Objectives:

  • To analyse the nature and factors responsible for companies to become ‘the best companies to work for’ in India
  • To compare and contrast ‘the best companies to work for’ in India from the standpoint of: (a) Indian companies vs foreign companies and (b) The industry-spread and industry-wise differences (including manufacturing sector vs service sector)
  • To assess the relationship between job satisfaction and employee performance.

Keywords :  Job Satisfaction, Employee Satisfaction, Employee Performance and Job Satisfaction, The Effect of Job Satisfaction on Employee Performance, ‘The Best Companies to Work For’, Organizational Behavior, OB, Organizational Behavior case study, Motivation Case Study, MBA, MBA Program, Course Mapping

Contents:

  • 'The Best Companies to Work for' in India
  • 'The Best Companies to Work For' in India (2001–2008)
  • Job Satisfaction and Employee Performance: Directly Proportional?
  • Top Ten 'Best Companies to Work For' in India (2008)

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