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HRM / OB Case Study

Case Title:

Indiscipline in the Hostel

Publication Month and Year :  June 2009

Authors:  Dr. G. Prageetha Raju & Diganta Chakraborti

Industry:  Not Applicable

Region: Global

Case Code:  OB0012

Teaching Note:  Not Available

Structured Assignment:  Not Available


This case study is meant for discussing the concept of learning and behaviour modification in Organisational Behaviour Course. It highlights an instance wherein negative reinforcement has been used for behaviour modification. Bharat, a student at Chaitanya Jyoti Engineering College, misuses the telephone in his hostel and drives up the STD bill. Bharat’s father is called upon to complain regarding his son’s actions. Bharat’s father is of the opinion that his son’s actions do not require severe punishment and expresses the same to the principal of the college. The principal, however, feels that Bharat should be punished so that he can learn a lesson and does not repeat such behaviour in future.

Pedagogical Objective:

  • To understand the application of learning theories in behaviour modification.

Keywords :  Learning, Individual learning, behaviour, classical conditioning, operant conditioning, social learning, shaping behaviour, positive reinforcement , negative reinforcement, punishment, continuous reinforcement, intermittent reinforcement, behaviour modification, Organizational Behavior, OB, Organizational Behavior case study, Motivation Case Study, MBA, MBA Program, Course Mapping


  • Indiscipline in the Hostel
  • Questions for Discussion

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