Business Case Studies, HRM / OB Case Study, Jet Airways, Labour Unions in India

print page
Tell A Friend

Case Categories

Share |

HRM / OB Case Study

Case Title:

Jet Airways’ Labour Dispute: Trade Unions and India’s Labour Conundrum

Publication Year : 2009

Authors: Vivek M.V Dr. Nagendra V Chowdary

Industry: Services


Case Code: HRM0049

Teaching Note: Available

Structured Assignment: Available

Buy This Case Study

Disputes in domestic and multinational companies in India are on a rise since 2008. It is not sure whether the labour unrest is here to stay or it is just a side effect of the toppled economy. Citing a plethora of faults with employers, the labour community, represented by various organisations ranging from local trade unions to officers’ associations continuously engaged themselves in strikes and protests. Indian economy which is about to lean heavily on service sector would get affected if the problem is not solved soon. While Jet Airways’ pilots went on a strike for 5 days, there were millions of passengers who landed up in trouble. The results? Bad reputation for both – the company and the employees plus great monetary loss. While India’s age old labour laws stand safeguarding the interests of the supposedly less powerful ‘employee’ community with a few amendments over the years, ironically, the labour unrest is growing in the country. Is it time to modify India’s labour laws? Who is on the wrong side, employees or employers? The case study deals with the labour laws in India and its effect and influence in the modern day trade unions and businesses. Explaining the case of Jet Airways labour dispute in 2009, the case brings in the issues of increasing labour discontent and makes a case for why a major reform in labour legislations is required.

Pedagogical Objectives:

  • To understand the need and importance of Indian labour laws and have an overview of all the laws related to Indian workers
  • To discuss the causes of increase in labour disputes in India in general and that of Jet Airways in particular
  • To discuss and debate on all the possible ways of and means to resolve the impasse between Jet Airways retrenched pilots and Jet Airways management and to address the standoff amicably
  • To discuss and debate on labour relations in India and the influence of Trade Union Act 1926.

Keywords : Labour Unions in India, Indian Labour Laws, Rigid labour Laws in India, National Avaitors Guild, Labour Laws, Trade Unions, Trade Union Act 1926, Industrial Disputes, Strikes and lockouts, Jet Airways, Pilots Strike


  • Indian Labour Disputes
  • Jet Airways: A Wrong Take Off
  • An Excerpt of the Interaction between Management and Sacked Pilot
  • Excerpt from the Interview with Sam Thomas

  • Labour Relations: Time to Rethink?
  • Flaws in Laws?
  • India's Central Labour Laws

Recently Bought Case Studies

    Recently Bought Case Studies

    Executive Interviews

  • David ConklinDavid Conklin

    David Conklin, is a professor at the Richard Ivey School of Business
    Speaks on Government and Business
  • Lord Meghnad DesaiLord Meghnad Desai

    Lord Meghnad Desai, is an Indian-born British economist and Labor politician
    Speaks on Government and Business
  • Vijay GovindarajanVijay Govindarajan

    Vijay Govindarajan, is widely regarded as one of the world’s leading experts on strategy and innovation
    Speaks on Reverse Innovation
  • View All Executive Interviews»

Contact us: IBS Case Development Centre (IBSCDC), IFHE Campus, Donthanapally, Sankarapally Road, Hyderabad-501203, Telangana, INDIA.
Mob: +91- 9640901313,

©2020-2025 IBS Case Development Centre. All rights reserved. | Careers | Privacy Policy | Terms of Use | Disclosure | Site Map xml sitemap