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Case Title:
Mittal Steel's Knowledge Management Strategy: Giving it a Competitive Edge
Publication Year : 2005
Authors: Muthu Kumar, Sumit Kumar Chaudhuri
Industry: Minerals, Metals and Mining
Region:NetherLands
Case Code: CCA0019
Teaching Note: Available
Structured Assignment: Available
 
Abstract: 
Starting from the late 1980s, Mittal Steel has acquired and turned many steel plants around, across the globe. Through its knowledge management program, which was established in the mid-1990s, the best practices across the group are shared among its various plants for improvisation of manufacturing processes for cost reduction. Mittal Steel, whose turnover was $22 billion in 2004, increased its production capacity from 20 million tons to 70 million tons between 2002 and 2005 and became the biggest steel company in the world.
Pedagogical Objectives:
- To highlight the importance of knowledge management program and its contribution towards the success of Mittal Steel
Keywords : Mittal Steel; Laxmi Nivas Mittal; Growth strategies; Ispat International; Knowledge management; Turnaround strategies; Cost cutting; Largest steel producer; Low cost steel producer; Mittal Steel's business model; Acquisitions; Family business; Core Competency & Competitive Advantage Case Study; Competitive advantage; Operations; Knowledge integration
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