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Competitive Advantage Case Study

Case Title:

Mittal Steel's Knowledge Management Strategy: Giving it a Competitive Edge

Publication Year : 2005

Authors: Muthu Kumar, Sumit Kumar Chaudhuri

Industry: Minerals, Metals and Mining


Case Code: CCA0019

Teaching Note: Available

Structured Assignment: Available

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Starting from the late 1980s, Mittal Steel has acquired and turned many steel plants around, across the globe. Through its knowledge management program, which was established in the mid-1990s, the best practices across the group are shared among its various plants for improvisation of manufacturing processes for cost reduction. Mittal Steel, whose turnover was $22 billion in 2004, increased its production capacity from 20 million tons to 70 million tons between 2002 and 2005 and became the biggest steel company in the world.

Pedagogical Objectives:

  • To highlight the importance of knowledge management program and its contribution towards the success of Mittal Steel

Keywords :  Mittal Steel; Laxmi Nivas Mittal; Growth strategies; Ispat International; Knowledge management; Turnaround strategies; Cost cutting; Largest steel producer; Low cost steel producer; Mittal Steel's business model; Acquisitions; Family business; Core Competency & Competitive Advantage Case Study; Competitive advantage; Operations; Knowledge integration

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