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Retailing Case Studies

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Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
LDS0044IRC Sears – Can Edward Lampert Save It?
IPD0130IRC Retail Merchandiser Fabindia: Crafting Community Ownership for Inclusive Growth?
IPD0119IRC KFC's Non-Trans-Fat Menu: Offering a Healthier Alternative?
IPD0118IRC KFC's New Grilled Option: Contemporising Its Legacy
HRM0080IRC Wal-Mart's Tryst with China's Trade Union: Partner or Problem?
HRM0074IRC HR in Indian Retailing: New Mantra for Success?
ENT0026 BurgerMan's Low-Cost Franchisee Model: Kiosks Lead the Way
ENT0025 Azaad Bazaar, India's First LGBT Online Store: When Will Its Bazaar Have 'Azaad'?
CSB0032IRC Tesco's Online Sales Strategy
CSB0031 Indian Consumers: Shopaholics by Chance, Dealaholics by Choice? (B): Impulsive vs Compulsive Buying Motives
CSB0030 Indian Consumers: Shopaholics By Chance, Dealaholics By Choice? (A): An Exercise
CRM0006IRC Consumer Focus in Retailing: The Apple Inc. Way
CRM0005IRC Delighting Customers: US Grocery Retailer Wegman's Way
COS0091 Kaya's Expansion Spree: Taking Toll on Profits?
BSM0066 Private Labels in India (A): What’s in Store?
BSM0065 Metro in India: Can It Carry Forward With Its Cash& Carry Model?
BSM0064 Private Labels in India (B): (Kishore Biyani’s) Future Group’s Private Label Strategy
BSM0063 Walmart-Bharti Retail Alliance in India: The Best Way Forward?
BBP0121IRC Café Coffee Day (CCD) – An Indian Starbucks in the Making?

    Executive Inerviews

  • Richard B ChaseRichard B Chase

    Richard B Chase is considered the founder of the field of Service Operations Management
    Speaks on Building Trust
  • Shantanu DuttaShantanu Dutta

    Shantanu Dutta is currently the Vice Dean for Graduate Programs at Marshall School of Business USC.
    Speaks on Building Trust
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