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Case Code Case Title Case Studies Structured Assignment Teaching Notes Re-Print Permission
OPER052 Six Sigma: A Tool to Increase Customer Satisfaction at Bank of America
OPER053 The Making of Boeing's 787 'Dreamliner'
OPER054 Tesco's Supply Chain Management Practices
OPER055 Zara's Supply Chain Management Practices
OPER056 The Making of Airbus A380: A Triumph of Science and Engineering
OPER057 Supply Chain Management at GCMMF
OPER058 The AXA Way: Improving Quality of Services 
OPER059 Infosys' Global Delivery Model
OPER060 Sysco's Supply Chain Management Practices
OPER061 The Making of Xbox 360
OPER062 Quality and Safety Practices at LEGO
OPER063 Dell's Supply Chain Management Practices
OPER064 The Making of Apple's iPod
OPER065 Benetton's 'Dual Supply Chain' System
OPER066 H&M's Supply Chain Management Practices
OPER067 Tesco's 'Steering Wheel' - A Tool for Strategic Value Creation and Business Transformation
OPER068 Supply Chain Practices of Three European Apparel Companies: Zara, H&M and Benetton
OPER069 Menlo Innovations: A New Approach to Workplace & Project Management
OPER070 Nokia's Chinese Operations
OPER071 Family-Owned Grocery Retailer Nugget Markets' Store Operations and Work Culture

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