Business Case Studies, Executive Interviews, Kelin E Gersick on Family Business

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Executive Interviews: Interview with Kelin E Gersick on Family Business
May 2007 - By Dr. Nagendra V Chowdary


Prof. Kelin E Gersick
Co-founder and a Senior Partner of Lansberg
Gersick & Associates (LGA),
a research and consulting firm.
He is a Management Fellow at the Yale School of Organization and Management.


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  • How should the necessary skills be nurtured and developed amongst the next generation family members? Do you suggest a formal training (lets say by registering in a course that you teach at HBS) or do you advocate onthe job training? Or a combination?
    It is more complicated than courses or on the job training. The family needs to think carefully about all the skills that will be necessary to bring the enterprise through the next stage of its development. Those skills are often different from the ones which have guided its success to this point. The sources of development are usually a

    combination of education, experience, supervision, honest feedback and a blend of focus on the individuals particular strengths and interests with the need to be broadly aware and credible in the whole range of operations.I am also a firm believer in the value of experience outside the family company at least 4 6 years of gaining skills and building credibility in some other context. It is usually easy to do that early in the career.

  • What are your current research interests in family run businesses?
    I am currently doing research in two areas: 1) The impact of the core family dynamics relationships (husbandwife, parent-child, siblings, cousins, in-laws and multiple generation families) on governance and collaboration; 2) The role of cultural traditions on the governance dilemmas of contemporary family enterprise (we have completed a paper on Latin American culture and are working this year on the same analysis of Chinese and overseas Chinese businesses). In addition, LGA is engaged in a major research project on the governance practices of familycontrolled but publicly traded companies, starting with the 1000 largest companies in the US.

  • Is there any relationship (may be a correlation) between entrepreneurship and family businesses?
    I am not sure what you mean by a relationship. Most family businesses begin as the initiative of an entrepreneur, who through talent, hard work and good luck, builds an enterprise that can involve others and is worthy of transition to later generations. The key issue is not the connection but the required evolution for it to thrive. The transition from an entrepreneurial model, dominated by a Controlling Owner and run in a hub-and-spoke manner from centralized authority, to a professionalized system with delegation, structure and governance capability is the most vulnerable moment in the development of any family business. Most do not survive this transition, but those that do can create a legacy that will continue to grow for generations to come.

  • Whats your advice to all those young and to be launched family-run business aspirants?
    There is nothing more satisfying than combining the worlds of work and family love into a well functioning system a source of pride, growth and satisfaction. But the challenges are great. If a family has the conditions necessary to make collaboration and dedication possible, then it is certainly worth the effort.

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The Interview was conducted by Dr. Nagendra V Chowdary, Consulting Editor, Effective Executive and Dean, IBSCDC, Hyderabad.

This Interview was originally published in Effective Executive, IUP, May 2007.

Copyright © May 2007, IBSCDC No part of this publication may be copied, reproduced or distributed, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or medium electronic, mechanical, photocopying, recording, or otherwise without the permission of IBSCDC.

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