Training Effectiveness at NGS Foods
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Code : HRM0094
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Abstract: This case is about a fast food retail startup which invested a lot of time and money in training its new hires. The founder of this startup, who himself had over 15 years of experience as a senior HR executive, was keen on understanding the overall effectiveness of the training program. The case gives basic facts and figures pertaining to the cost incurred, cost per hour, change in the KSAs of the trainees, and the impact of training on identified employees. The case should help the students in understanding the different metrics involved in the measurement of training effectiveness. It will also help the students in preparing the training cost spreadsheet using the raw data provided in the case. Furthermore, with the limited time and budget allocated for the training exercise, the students as future managers should be able to calculate the key training effectiveness metrics and do the cost-benefit analysis. |
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Pedagogical Objectives:
Keywords :Training effectiveness; training metrics; impact of training; cost of training; Training cost spreadsheet
Contents :
» INTRODUCTION
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