The Implementation of an Improved Global Delivery Model in Infosys: Will it Succeed?


Code :BSM0057B

Year :

Industry : Information Technology and IT Enabled Services

Region : India

Teaching Note:Not Available

Structured Assignment :Not Available

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Infosys - Prior to GDM Infosys was started in Pune, India, in 1981 by Narayana Murthy, along with seven software professionals who were earlier working for Patni Computers. The total capital that the founders put together was just 10,000 Indian Rupees (approximately US$200). From the beginning, the company relied on foreign projects...

Onsite Service In 1983, Infosys developed its first onsite project in Databasics Corporation, US. Infosys sent a team of engineers to the client's place to develop the required software for the project; the hardware was provided by the client. Till the completion of the project, these professionals worked in interaction with Databasics and after completion, supported the company in the maintenance of the developed projects as and when required...

Global Delivery Model GDM provided defined guidelines emphasizing on information flow and communication. It was based on the principle of taking work where it could be done best in an economical manner and at the least amount of risk. The process architecture of GDM helped software companies to deliver high quality solutions while executing a number of engagements from multiple locations. It also provided tools like Influx and Prism which helped keep large and complex projects on track...

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