Analytics-Based DEI Assessment at Western Financial Services
Code : HRM0096 |
Region : Europe |
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INTRODUCTION: Western Financial Services (WFS), a leading financial services firm, headquartered in the UK operated in five European countries. Between 2021 and 2025, the company witnessed a steep rise in employee turnover despite several employee engagement initiatives. In order to understand the potential reasons for high attrition rate, WFS conducted several surveys and assessments including a comprehensive Diversity, Equity & Inclusion (DEI) assessment over three years from 2023-2025, to understand the inclusivity, impact of DEI interventions and potential turnover risks. The analysis of survey data and DEI assessment revealed some concerning patterns and trends that required immediate HR intervention. In light of this, Julie, the HR Head, assigned her team some tasks, which included: 1) Key Risk Analysis; 2) Solution Development, and 3) Implementation Strategy.. |
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