Nokia - Fostering Innovation

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:


Case Code : HROB023 For delivery in electronic format: Rs. 400;
For delivery through courier (within India): Rs. 400 + Rs. 25 for Shipping & Handling Charges


Case Length : 14 Pages
Period : 1997 - 2002
Pub Date : 2003
Teaching Note : Available
Organization : Nokia
Industry : Mobile Telecommunication
Countries : Finland


The case describes the organizational culture at Nokia and explains how it helped the company become one of the most innovative ones in the industry.

The focus of the case is on innovation and how, by constantly upgrading and introducing new features Nokia became the market leader in the mobile phone market.

The case discusses the factors which helped Nokia become the biggest player in the mobile phone market: the culture of the company, its human resource philosophy and the organization of its R&D.


Factors which have contributed to the creation a unique culture focused on innovation and creativity in the company


  Page No.
Yet Another Innovation at Nokia... 1
Background Note 2
Fostering Innovation 3
The Secrets of Nokia's Success 4
Research & Development 4
Questioning Nokia's Culture 5
Exhibits 7

Key Words:

Organizational culture, Nokia, industry, innovation, upgrading, market leader, mobile, phone, market, biggest player, culture, company, human resource philosophy, organization, R&D

Yet Another Innovation at Nokia... - Next Page>>


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