Wal-Mart's Foray in Brazil

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:


Case Code : BSTR332 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges


International Business / Globalization
Case Length : 17 Pages
Period : 1995-2008
Pub Date : 2009
Teaching Note : Not Available
Organization : Wal-Mart Stores Inc.
Industry : Retail
Countries : Brazil


US based Wal-Mart, the world's largest retailer, entered Brazil in 1995 by forming a 60:40 joint venture with one of the country's leading business conglomerates, Grupo Garantia. After entering Brazil, Wal-Mart encountered several operational problems during the initial years, due to which its expansion plans went awry. Wal-Mart then realized that most of these problems were due to the company's effort of replicating the basic store format prevalent in the US in Brazil and its failure to understand the needs of the local markets. The case discusses how after the initial problems, Wal-Mart planned and implemented new strategies that included acquisitions, new store formats, bringing in experienced store personnel, etc. It also highlights the challenges Wal-Mart faced due to adverse economic conditions in Brazil.


Examine Wal-Mart's entry and expansion strategies in international markets.

Study the operations of Wal-Mart in Brazil.

Understand the localization strategies adopted by Wal-Mart in Brazil.

Analyze the challenges faced by Wal-Mart in Brazil due to adverse macro-economic environment.


  Page No.
Introduction 1
Background Note 2
Wal-Mart's International Operations 3
Wal-Mart in Brazil 5
Wal-Mart Brazil Revamps its Operations 7
Facing Challenges Successfully 10
The Road Ahead 11
Exhibits 13


Wal-Mart, Brazil, Retail in Brazil, Carrefour SA, Sam's Club, Supercenter, Grupo Garantia, International Operations, Lojas Americanas, Localization, In-store Designs, Todo Dia, EDLP Philosophy, NAFTA, Inventory Management, Management Turnaround, Global Economic Slowdown, Brand Loyalty, Brazilian Culture, Retail Formats, Brazilian Retail Environment

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