American Express: Integrating Risk into Corporate Strategy

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Case Details:


Case Code : BSTA059 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges


Case Length : 14 Pages
Period : 2004
Organization : American Express
Pub Date : 2004
Teaching Note : Not Available
Countries : Global
Industry : Financial Services


American Express (Amex) is a diversified financial services company. It provides a range of financial advisory, brokerage and asset management services. Amex is famous for its charge cards as well as revolving credit cards, which account for more than half of its revenue.

Warren Buffett's Berkshire Hathaway owns about 11% of American Express. Amex's travel agency operations, is the world's largest issuer of travellers checks. This case discusses the various risks Amex faces and how the company manages these risks. MBA students, as part of the business strategy course, will find the case useful in understanding the various strategic approaches to risk management.


  Page No.
Introduction 1
Overview of Risks 2
Liquidity and Capital Management 4
Amex TRS 5
Amex Financial Advisers 9
Amex Bank 11
Exhibits -


Amex, American Express, Risk, Enterprise risk management, Corporate strategy, Executive education case study, Finance case study, Risk management

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