Microsoft India's HR Practices


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Case Details:
Case Code : HROB123
Case Length : 16 pages
Period : 1998-2009
Pub Date : 2009
Teaching Note :Not Available
Organization : Microsoft India Corporation Pvt. Ltd.
Industry : Computers, IT and ITeS
Countries : India

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For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges

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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Excerpts Contd...

Human Resource Management Practices Contd...

Compensation and Benefits
Microsoft India provided offered compensation packages on par or higher than the industry standards based on the technical skills and experience of the candidates. Employee benefits were standardized across employees...

Performance Management
Microsoft India followed a candid process while evaluating the performance of employees and regarding their compensation packages. The process was transparent so as to enable employees to identify their performance levels and have a clear idea of what was required in terms of performance in order to reach to the next level...

Women's Empowerment
Microsoft India conducted special recruitment drives exclusively for women in line with the overall IT industry's aim of raising the female-male ratio in the workforce...

Work-Life Balance
In 2007, Microsoft India launched a program called 'Bring Your Child To Work' in a move to improve work-life balance among its employees...

HR Metrics Followed by Microsoft India

In Microsoft India, metrics were developed to track and define the effectiveness of the HR function. Microsoft India HR policies aimed to maximize the value of human capital in achieving business growth by focusing on talent acquisition and development, management development, leadership development, and management of evolution of the Microsoft culture...

Conclusion

Though Microsoft India's HR practices received accolades from many quarters, the 'Best Employer Survey 2008' released by Dataquest said that overall employee satisfaction at Microsoft India was below the industry average in India...

Exhibits

Exhibit I: Microsoft's Mission and Value System
Exhibit II: Microsoft India's Business Units
Exhibit III: Microsoft India's Mission and Strategic Initiatives
Exhibit IV: Microsoft India's Employees Satisfaction (as of September 2008) against Industry Average


  

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