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Business Case Studies, Organizational Behavior Case Study, Corporate Social Responsibility |
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Interviews » Interview with Michael Hammer |
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Dr. Michael Hammer is the driving force behind business process revolution. He is the originator of both business reengineering and the process enterprise, concepts that have changed forever, how businesses around the world function. Thousands of companies have turned his ideas into practice and profit. |
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“The major reason so few companies undertake operational innovation is that senior leaders are not familiar with operations and they do not recognize the strategic potential of innovation in the area of operations. As more companies establish leadership positions through operational innovation, I expect that more companies will become active in the area.” |
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Useful for
Understanding of: |
Change Management Deep Change Operational Innovation vs Operational Improvement Operational Innovation vs Product Innovation Overcoming organisational Inertia Implementing Operational Innovation.
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| Originally Published in |
Effective Executive, Icfai University Press |
| Effective Executive Reference No. |
03M-2007-06-09-06 |
| IBSCDC Reference No. |
INT0003 |
| Year and Month of Publication |
September 2006 |
| Keywords |
Michael Hammer, Change Management,
Deep Change, Operational Innovation vs Operational Improvement, Operational Innovation vs Product Innovation, Overcoming organisational Inertia, Implementing Operational Innovation |
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| © 2007 IBS Case
Development Centre. All Rights Reserved |
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