Intermediaries in the Insurance Market


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Case Details:

Case Code : INS011
Case Length : 04 Pages
Period : 2003
Pub Date : 2003
Teaching Note : Available
Organization : Varied
Industry : Insurance
Countries : India

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Caselet 01

The Chennai-based United India Insurance (UII) is setting up an office in Chennai to handle personal lines of business which come under the non-traditional business category. UII is also planning to sell personal lines of insurance products through its 21,000 employees. Instead of being restricted to any geographical area, UII's new regional office will oversee its retail insurance business across the country. A consultancy firm has been appointed to conduct a feasibility study of UII's proposal to float a full-fledged insurance subsidiary for retail insurance products. The board has also authorized the management to examine the proposal...

Caselet 02

Dalai is the owner of MG Consultancy and Advisory Services. One day, when he entered his office, his secretary Deepthi told him that a client, Indhra was waiting to meet him.

"He is one of the prominent businessmen in the area," she said.

When Dalai invited Indhra to his room, the latter said, "My visit to your office is a purely business visit." Indhra then began conveying the purpose of his visit. "I heard that you have entered into the insurance services recently," Indhra said. "Yes, due to the changes in the environment, we entered this segment to provide better services to our customers," replied Dalai. "I would like you to purchase life insurance cover for me," said Indhra. "I know so many agents, who can forward your application," Dalai replied. He added, "Its a simple matter and I promise to arrange the cover at the earliest."...

Caselet 03

It is expected that in the wake of the decreasing returns on government securities, the Life Insurance Corporation may go in for another round of reduction in the returns on its policies. Ramamurthy, the acting chairman of Life Insurance Corporation of India, held a press conference to clarify the company's investment strategy and plans for new distribution channels...



Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.


 

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