Role of Information Technology in Organization Design and Structure


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Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:

Price:

Case Code : INS046 For delivery in electronic format: Rs. 100;
For delivery through courier (within India): Rs. 100 + Rs. 25 for Shipping & Handling Charges

Themes

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Case Length : 03 Pages
Period : 2003
Pub Date : 2003
Teaching Note : Available
Organization : Varied
Industry : Insurance
Countries : India

Abstract:

The case examines the difficulties faced when designing an organization's structure and operations after it has acquired another firm. It also examines the need for scaling up Information Technology (IT) operations after acquisition. The case throws light on the competitive challenges associated with the increased use of information technology in organization design and structure. The changes required in information processing technologies that affect the basic design and structure of an organization are also discussed in the case.

Issues:

» Understand the role of design and structure in an insurance organization

» Understand the challenges associated with the increased use of information technology

Keywords:

Difficulties, designing, organization's structure, operations, acquired, scaling up, Information Technology, IT, operations, acquisition, competitive challenges, increased, organization design, structure, information processing, technologies

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