Corporate Social Responsibility at HP

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:


Case Code : BECG057 For delivery in electronic format: Rs. 400 ;
For delivery through courier (within India): Rs. 400 + Rs. 25 for Shipping & Handling Charges


Corporate Social Responsibility
Case Length : 19 Pages
Period : 1996-2005
Pub. Date : 2006
Teaching Note : Not Available
Organization : HP
Industry : Electronics - Hardware
Countries : US


This case discusses the social and environmental initiatives taken by the US based hardware giant - HP. It discusses the vision of the founder David Packard, who believed that social and environment initiatives would in the long run result in the improvement of financial performance and a better corporate image for HP.

The case details the activities undertaken by HP's employees to improve the living conditions of the community in which the company operates.

It discusses how HP aimed at creating a positive impact of its activities on the environment. The case ends by explaining how the company extended its CSR initiatives to its suppliers.


To determine a company's responsibility towards the community and the environment in which it operates

Understand how a company's social and environment initiatives can contribute in enhancing the company's corporate image


  Page No.
Introduction 1
About HP 2
The CSR Initiatives 3
HP's Environmental Initiatives 7
Materials Innovation 8
Design for Recyclability 10
Extending CSR to the Suppliers 11
Exhibits 12


HP, Corporate Social Responsibility, Sustainability Reporting, Environmental Stewardship, Global Citizenship Framework, Community Management, Electronic Industry Code of Conduct, e-Inclusion Strategy, i-Community project at Kuppam, HP Microenterprise Acceleration Program, Design for Environment (DfE) program, Socially Responsible Investment, Corporate Responsibility Review, CSR Key Performance Indicators

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