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Managing in Troubled Times Case Studies »  Microsoft: Struggling in China?
Since entering into China, Microsoft struggled for gaining market share and make profits in the mainland. The problem it seemed was not with its brand, as everyone was using Microsoft's Operating System (OS). The problem was that of piracy. Microsoft tried various ways to get the government to crack down on piracy, but instead the government supported Linux, the low-cost competitor of Microsoft's Windows. Linux's presence and the lack of Government support left Microsoft in a weak position in China. The case study also highlights various initiatives taken by Microsoft in China to strengthen its position in the growing Chinese software market. It also focuses on the measures taken by the company to develop strong relationships with the Chinese government.
Pedagogical Objectives

The case has been structured to comprehend and explore:

  • The dynamics of the Chinese market
  • The challenges faced by MNCs in developing economies
  • Analyse strategies adopted by Microsoft in China.
 
AUTHOR(S) Shital Vakhariya, Menaka Rao
INDUSTRY Software
AVAILABLE AT www.ibscdc.org www.ecch.com
REFERENCE NO. TRT0123B
YEAR OF PUBLICATION 2008
TEACHING NOTE Available
STRUCTURED ASSIGNMENT Available
KEYWORDS
Piracy; MNCs; Linux; Chinese market; Gaunxi; local partners; ZTE telecommunication; developing economies; Price; Managing in Troubled Times Case Study; operating system; Mao Zendong; Deng Xeoping; Deregulation; integration
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